TERMS AND CONDITIONS
This website is operated and owned by Fabricrepublique. The terms “we”, “us” and “our” where used on this site refer to Fabricrepublique.
All information provided on our website is only used for sales purchase and not extended to the third party.
SALES: PRICES / DISCOUNTS:
On our site, we may change or amend the prices of goods. We aim to give our customers the best prices and deals at all times.
If offering discounts on our site, we can at any time change or end the offers to meet the demands of our customers.
Click here to visit our terms and condition page.
We put so much effort into our photo quality so as to try and show the exact colours of the fabric, however there may be slight differences due to light conditions in some cases. We at NO point use software photo enhancements and we try to capture the true likeness of the fabric.
PURCHASES / DELIVERIES:
Purchases made on this site are processed and dispatched within next working day once payment is received and cleared. You are able to cancel any order made as long as they have not been processed or dispatched to you.
Deliveries within the UK: You can take advantage of our free deliveries within the United Kingdom. We aim to deliver your goods to you within 2 working days. However, if you require it urgently, we advise to use the Next Day Delivery Guaranteed service. For next day service kindly make cleared payments before 4.30pm to get it the next day.
International Shipping: We use Couriers such as DHL, UPS or DPD to get your items to you as quickly as possible. Orders weighing less than 1kg are dispatched by Royal Mail Tracked and Signed Service. In some countries, there may be customs duty or state taxes charged when your parcel arrives, we are not responsible for these charges. We aim to deliver your items to you within 5 working days.
Aso - Ebi Uniform: Large Quantity orders can take up to 2 weeks to process depending on the amount or if it is a customised product which requires reproduction.
Deliveries may take longer to get to you during festive or busy periods, please be patient with us as it will be with you soon.
We will provide tracking details to you where applicable.
Still haven’t received your order? In the unlikely event, you do not receive your parcel during the time frame stated, kindly Contact us via firstname.lastname@example.org to resolve the issue immediately. We are happy to help.
CUSTOMER SERVICE / QUERIES:
we are happy to help our customers with any questions before / during and after purchasing items from us. You can chat with us or email us via email@example.com.
If you are unhappy with our products, you have 30 days to return / exchange the items. Please note all paid for postages will not be refunded or compensated unless we have sent you the wrong items or your parcel arrived damaged thereby defecting the product. For further details about returns, kindly go to our return policy section.
We thoroughly inspect our products before sending them to you. Please ensure they are sent back in the condition sent to you.
All pre-order items for Aso - Ebi uniform are not refundable as it is made / ordered to your specifications or preferred design. This will be clearly stated in your invoice before purchasing with us.
We are happy to exchange items. If the price is more we will send you an invoice to pay the difference and if less we will refund the difference.
Click here for full details on our refund policy page.
For all queries about returns / exchange / refunds contact us within 7 days of receiving your item via firstname.lastname@example.org .
See contact us page.